Ieyasu Real Estate Co., Ltd. (hereinafter referred to as “the Company”) establishes this Privacy Policy (“Policy”) regarding the handling of customers’ personal information in relation to the websites operated by the Company and the real estate brokerage, management, and other services provided by the Company (“Services”).
Article 1 (Definition)
“Personal Information” means the information defined under the Act on the Protection of Personal Information (“APPI”), including but not limited to: name, date of birth, address, phone number, email address, workplace, income/employment certificates, identification details, photographs, and other information that can identify a specific individual. This also includes personal identifiers that can identify an individual by themselves.
Article 2 (Information Obtained and Method of Collection)
We collect personal information only to the extent necessary, using the following methods.
・Form inputs such as inquiries, reservations, document requests, property viewing reservations
・Submission of documents or electronic data for applications and contracts (e.g., ID, application forms, guarantor/guarantor company info)
・Transaction and settlement information (e.g., bank transfer details)
・Records from communication with the Company or partners, and access logs (IP, device info, browsing history) collected via Cookies or similar technology
Article 3 (Purpose of Use)
The Company uses personal information for
1.Provision and operation of Services (introducing properties, applications, contracts, move-in/move-out, aftercare, etc.)
2.Identity verification, screening, credit checks, anti-social force checks
3.Information on properties, campaigns, seminars, and surveys (unsubscribe anytime)
4.Maintenance and important notices
5.Responding to inquiries, records, and improvement
6.Investigation of violations or fraud, ensuring security
7.Billing, payment, accounting, taxation
8.Creation of statistical data (non-identifiable format only)
9.Other purposes incidental to the above
Article 4 (Change of Purpose of Use)
The Company may change the purpose of use within a scope reasonably deemed relevant to the original purpose. In such cases, the Company will announce or notify the change by a prescribed method.
Article 5 (Provision to Third Parties)
The Company will not provide personal information to third parties without prior consent, except as permitted by APPI or other laws.
・When necessary to protect life, body, or property, and obtaining consent is difficult
・When necessary for public health or child development, and consent is difficult
・When cooperating with government tasks, and obtaining consent would hinder operations
・When the details of third-party provision are disclosed in advance as required by law
Real Estate Transactions
Personal information may be provided to landlords, management companies, buyers, sellers, real estate agents, guarantor companies, insurance providers, utility companies, moving companies, and payment processors, as necessary for providing Services.
Delegation
The Company may outsource handling of personal information within the necessary scope, and will supervise contractors appropriately.
Joint Use
Currently not conducted. If started in the future, it will be disclosed in advance in accordance with laws.
Handling of Related Information
When using identifiers or browsing history obtained via Cookies from third parties, the Company will confirm lawful acquisition and obtain consent if required.
Article 6 (Safety Management Measures)
The Company takes necessary measures such as access restrictions, encryption, log management, organizational systems, employee training, and contractor supervision to prevent leakage, loss, or damage of personal information. In case of accidents, the Company will promptly report and respond in accordance with laws and guidelines.
Article 7 (Disclosure, etc. of Retained Personal Data)
Upon request from the individual, the Company will promptly respond in accordance with laws to requests for disclosure, notification of purpose, correction, addition, deletion, suspension of use, erasure, or disclosure of records of provision to third parties. A handling fee equivalent to actual costs may be charged.
Article 8 (Correction and Deletion)
If retained personal information is inaccurate, the Company will correct, add, or delete it promptly upon request and notify the result.
Article 9 (Use of Google reCAPTCHA)
Inquiry forms use Google reCAPTCHA to prevent unauthorized or spam submissions. Device and behavior information may be collected and sent to Google, subject to Google’s Privacy Policy and Terms of Use.
Article 10 (Use of Cookies)
The Company may use Cookies and similar technologies to improve site usability, analyze traffic, and optimize ads. Refusing Cookies may disable some functions of the Services.
Article 11 (Handling Overseas)
Due to use of cloud services, personal information may be stored or processed on overseas servers. In such cases, the Company will manage appropriately in compliance with this Policy and applicable laws.
Article 12 (Minors)
Minors must provide personal information only with parental consent.
Article 13 (Compliance with Laws and Guidelines)
The Company complies with APPI, other laws, and national guidelines.
Article 14 (Amendments to the Policy)
The Company may revise this Policy without prior notice, except as otherwise required by law. The revised Policy takes effect when posted on the website.
Article 15 (Contact Information)
For requests, opinions, or inquiries regarding this Policy, please contact
・Business Name: Ieyasu Real Estate Co., Ltd.
・Address: 18-3 Idanishi-cho, Okazaki-shi, Aichi 444-0912
・Representative: Masayo Mizuno, President
