Moving Guide Without Mistakes (Administrative Procedures)


Purpose of this column: To complete moving-out, moving-in, or relocation notifications at the city office within the deadline and ensure a smooth start to life


Key Points to Note

  • Deadline: Submit moving-in notification within 14 days of starting life at the new address (for moves within the same city, submit a relocation notification).
  • Moving to another municipality: Submit moving-out notification at the old address → moving-in notification at the new address.
  • Online exception: With a My Number Card, you can submit an online moving-out (special moving-out) at the old address. At the new address, present the card + PIN code.
  • Who must apply: Mid-to-long-term residents with a Residence Card must file notifications.

A)From Another Prefecture → Nagoya (Nagoya as New Address)

  1. Submit moving-out notification at old address (at the counter or via My Number Portal) — receive paper certificate (not required with online exception).
  2. Move (start new life in Nagoya).
  3. Submit moving-in notification at Nagoya ward officewithin 14 days.
    Required documents: Residence Card (with new address on back), moving-out certificate, My Number Card, passport, family documents.
    Additional if needed: National Health Insurance registration/change, child allowance, My Number Card address update (PIN required).

B)Nagoya → Another Prefecture

  1. Submit moving-out notification at Nagoya ward office (must be done before leaving for another prefecture).
  2. Submit moving-in notification at new municipality (within 14 days.)

C)Moving Within Nagoya City (e.g., different ward)

・Submit relocation notification at new ward office within 14 days.


Required Documents Checklist (Examples)

  • Residence Card (for all members / front & back)・Passport
  • My Number(card or document showing the number)
  • Moving-out certificate (not required if using online exception)
  • Personal seal (if requested) / Authorization letter if applying by proxy
  • (If required) Company/Student ID, National Health Insurance documents

Other Items Requiring Address Change

  • Postal mail (change of address/e-move), driver’s license, vehicle registration, bank, mobile phone, employer/school, NHK, utilities
  • Note: Changes to residence status require a separate procedure; this guide only covers address changes.

Useful Phrases (for the Counter)

  • 転入届の手続きに来ました。(Moving-in notification, please.)
  • マイナポータルで特例転出を行いました。(I used the online moving-out via My Number
    Portal.)
  • 在留カードとパスポートです。(Here is my Residence Card and passport.)
  • 家族が代理で届出します。こちらが委任状です。(My family member will apply on my
    behalf; here is the authorization letter.)

Consult with Our Professional Team

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    Note: Specific counters and required documents may vary by municipality and time. Always check the official website of your municipality for the latest information.